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CRM News
Salesforce (CRM) Unveils Agentforce 2.0: What’s Next for AI in CRM? - Yahoo Finance
Salesforce: My Top Long Idea For 2025 (NYSE:CRM) - Seeking Alpha
Transform Customer Engagement with an AI-Powered CRM - Appinventiv
10 CRM Platform Providers to Watch Out for in 2025 - CX Today
20 CRM features to look for - Business.com
Pipeliner CRM Celebrates Banner Year - Business Wire
6 Best Nonprofit CRM Software for 2025 - TechRepublic
Dr Yehuda Handelsman on How DCRM 2.0 Guidelines Refine CRM Disease Management - AJMC.com Managed Markets Network
M&T Bank Corp Has $52.91 Million Position in Salesforce, Inc. (NYSE:CRM) - MarketBeat
Customer Relationship Management
Customer Relationship Management (CRM) Market May See a Big Move - openPR
Pipeliner CRM Celebrates Banner Year - Business Wire
How AI Transforms Customer Relationship Tech for Small Businesses - BizTech Magazine
An explanation of customer relationship management (CRM) - TechTarget
Top 10: CRM Platforms - Technology Magazine
What Is a CRM Platform? And How They Add Value to Your Business - CMSWire
How To Use Customer Intelligence To Grow Your Business (2024) - Shopify
Drive sales with generative AI in Microsoft Dynamics 365 Sales - Microsoft Dynamics 365 Blog - Microsoft
AI and CRM: Redefining Customer Relationship Management - Netguru
7 Reasons to Invest in the Benefits of CRM Systems in 2024 - CX Today
Customer Service
Five More CX Trends And Predictions For 2025 - Forbes
Airline customer service scams targeting frustrated fliers - WBRC
"Unofficial" Third-Party GenAI Tools Will Solve 40% of all Customer Service Issues by 2027, Gartner Predicts - CX Today
ISN® Receives International Customer Service Standard Gold Certification - Business Wire
ServiceTitan - Bessemer Venture Partners
Apple customer shares unbelievable exchange with customer service after questioning company policy: '[It's] so they profit more' - The Cool Down
Insure Forward hires Gilb as Customer Service Agent - Grand Forks Herald
Virginia DMV customer service centers to close for several days for the holidays - WRIC ABC 8News
Three Rivers Ford plans to continue exceptional customer service - SouthTexasNews.com
Contact Centers
VISN 07 - Veterans Integrated Service Networks - VA.gov Home | Veterans Affairs
Try multilingual voice agents in Dynamics 365 Contact Center - Microsoft
ServiceNow Is Co-Innovating With CCaaS Leaders: Why? - CX Today
Ask an Analyst: 2024 Trends in the Contact Center - No Jitter
AWS re:Invent 2024 recap: New announcements from Amazon Connect - AWS Blog
How 3 major brands used business intelligence to transform the contact center | CX Network - CXNetwork
Is This the Year AI Dominates the Call Center? - CMSWire
Governments lag other sectors in adopting AI in contact centers, report says - Route Fifty
When voice deepfakes come calling - CIO
Contact Center Solutions - Maximus
CRM Software
20 CRM features to look for - Business.com
6 Best Nonprofit CRM Software for 2025 - TechRepublic
Pipeliner CRM Celebrates Banner Year - Business Wire
Transform Customer Engagement with an AI-Powered CRM - Appinventiv
Best CRM software of 2024 - TechRadar
Salesforce, Epic and the rise of CRM programs - Modern Healthcare
CRM Software Benefits for Small Businesses - Business News Daily
Real Estate CRM Software Market Size, Growth, 2032 - Business Research Insights
10 Best CRM Software Platforms (December 2024) - Unite.AI
CRM Social Media
What Is Social CRM? A Guide for Marketers, Sales, and CS - Hootsuite
Top 9 Social CRM Software Tools for Your Business - Influencer Marketing Hub
Social media integration strategies your brand needs - Sprout Social
Top 10: CRM Platforms - Technology Magazine
What Is a CRM Platform? And How They Add Value to Your Business - CMSWire
HubSpot social media management review - TechRadar
Is Elon Musk’s Vision Of One (Social Media) App to Rule Them All Possible? - 9Meters.com
HubSpot Promises to Make AI Easy, Announces Breeze - CX Today
What is Social CRM? - TechRound