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CRM News
10 Best Small Business CRM Software Of 2025 - Forbes
9 CRM trends for 2025: AI reshapes the customer equation - CIO
Salesforce Inc. (CRM) Price Prediction and Forecast 2025-2030 (March 2025) - 24/7 Wall St.
Salesforce, Inc. (CRM): Among Billionaire Ken Fisher’s Top Growth Stock Picks - Yahoo Finance
Transform Customer Engagement with an AI-Powered CRM - Appinventiv
Salesforce Announces Increase in Quarterly Dividend - Business Wire
Dynamics 365 CRM 2025 Release: Enhancing Customer Journeys - Forvis Mazars
Microsoft named a Leader in The Forrester Wave™: Customer Relationship Management, Q1 2025 - Microsoft
Embargo bags £350,000 UK Smart Grant to build automated AI driven CRM platform for hospitality firms - Retail Technology Innovation Hub
Customer Relationship Management
10 Best Small Business CRM Software Of 2025 - Forbes
9 CRM trends for 2025: AI reshapes the customer equation - CIO
Microsoft named a Leader in The Forrester Wave™: Customer Relationship Management, Q1 2025 - Microsoft
Fabletics Sees Benefits of AI-Automated Customer Relationship Management - Consumer Goods Technology
U.S. Customer Relationship Management Market Set to Grow at 15.1% CAGR Through 2032 - openPR
Pega Named a Leader in Customer Relationship Management Software by Independent Research Firm - Business Wire
At Bounteous, Customer Relationship Management is a True Team Effort - Built In Chicago
Transform Customer Engagement with an AI-Powered CRM - Appinventiv
An explanation of customer relationship management (CRM) - TechTarget
11 Best CRM Platforms for Small Business in 2025 - Business News Daily
Customer Service
CSPI & Nutrition Action Customer Service - CSPI Newsroom
Thomas Kaufmann: 'Would you like fries with that?' Restoring good customer service in an age of hurry - 1819 News
City of Valdosta customer service hours, parking changes set for Bluesberry Festival - Valdosta Daily Times
Why ‘Boring’ AI Is The Key To Better Customer Service - Forbes
San Diego couple loses hundreds of dollars after a fake customer service call - NBC San Diego
How This Indiana Retailer Marries Celebration and Customer Service in His Store - Gifts & Decorative Accessories
REVEALED: The restaurant chains with terrible customer service - Daily Mail
Sky says 2,000 jobs at risk at its customer service centres - BBC.com
Maryland Comptroller launches new website, customer service portal - Fox Baltimore
Contact Centers
The contact center crossroads: Finding the right mix of humans and AI - McKinsey
‘Heartless and dangerous’: Proposal to automate VA call centers part of aggressive layoff plan, sources say - CNN
Observe.AI extends its contact center platform with new VoiceAI agents - SiliconANGLE News
Zendesk Debuts a New CCaaS Platform, Wants to “Redefine” the Contact Center Landscape - CX Today
Teams Phone extensibility for Dynamics 365 Contact Center - Microsoft
Intermedia Named a Leader in the Aragon Research Globe™ for the Intelligent Contact Center for SMB, 2025 - PR Newswire
Observe launches VoiceAI agents to automate customer call centers with realistic, humanlike voices that don't interrupt - VentureBeat
AI in action: 5 contact center transformation lessons from Nutmeg State FCU - CUinsight.com
Trampoline AI launches to empower health plan call centers - Fierce healthcare
Contact Center Celebrating 50 Years Of Service - Yankton Daily Press
CRM Software
10 Best CRM Software Of 2025 - Forbes
9 CRM trends for 2025: AI reshapes the customer equation - CIO
Pega Named a Leader in CRM Software by Independent Research Firm - Martechcube
Top CRM Statistics For 2025 - Startups.co.uk
Top 5 Simplest CRM Systems Designed for Beginners (2025) - Tech.co
The best small-business CRM software of 2025: Expert tested - ZDNet
The Top CRM Vendors to Consider in 2025 - CX Today
Best open source CRM of 2025 - TechRadar
How to Thrive in the Evolving Online CRM Software Market - openPR
CRM Social Media
10 Best Small Business CRM Software Of 2025 - Forbes
What Is Social CRM? A Guide for Marketers, Sales, and CS - Hootsuite
My Review of the 7 Best Social Media Management Tools - G2
What Is Social CRM? A Comprehensive Guide - TechRepublic
What Is Social CRM? Examples & Tools for 2025 - DesignRush
Top 9 Social CRM Software Tools for Your Business - Influencer Marketing Hub
(PDF) Social Customer Relationship Management (S-CRM) - ResearchGate
LinkedIn Launches Improved CRM Integration, Expanded Attribution Data - Social Media Today
Top 10: CRM Platforms - Technology Magazine